Costly. Inconsistent. Non-compliant. Historical truths for decision-driven, loosely structured, and people-intensive business processes.

Resonant’s patent-pending Adaptive Process™ technology transforms the management of these environments from anecdotal measures and document-driven control to empirical measures and direct control, while retaining the adaptable judgment-driven nature of the business. Rather than rigidly defining all activities, workflows, and measurements before installation, Resonant’s solutions automatically create optimum processes consistent with your existing guidelines.

The result is significant immediate value, averaging over 30% productivity improvement, 90% reduction in time to enact change, and 100% compliance. Compound this value with continuous improvement tools provided throughout the life cycle.


MeasureDefineManageChange is a given, and looking past the typical list of features and functions to see the big picture is critical. Resonant’s solutions are designed for the complete life cycle, giving unprecedented value for the lowest total cost of ownership

Define Guidelines. Work directly from your existing product, operational, and regulatory guidelines. With Resonant’s Guideline Manager™, changes are made by simply editing a document.

Manage Processes. Automate what can be clearly defined, support complex decisions, manage cases, and maintain compliance of intelligent, adaptable processes.

Measure Performance. Gather detailed analytics of actual practice to empirically drive guideline revisions and ongoing operational excellence.


A current trend is to deploy one system for straight-through processing (STP), another for manual processing, and potentially a third for broader workflow functions. This trend is driven by technology limitations, not business characteristics. It adds considerable cost and redundancy.

Real-world business processes – and Resonant’s solutions – respond on a case appropriate basis, as defined by your guidelines. When guidelines dictate a clear course of action, straight-through processing will occur. When guidelines indicate a discretionary assessment, that specific task will be assigned where appropriate. When guidelines allow, users are able to adapt as needed. One set of guidelines. One solution.